Terms & Conditions

  1. Billing for the 1st month will happen on a pro-rata basis of usage days.
  2. Billing cycle will be from 1st to the last day of the month.
  3. Any changes in plan/connection hold/connection cancel requests needs to be given in writing or email at least 3 days before the billing cycle.
  4. Subscription charges once billed cannot be canceled.
  5. On disconnection security deposit will be refunded via cheque in favour of billing name and needs to collect at our office.
  6. KYC needs to be updated with address proof, Id proof, and a photo.
  7. Wireless CPE/Receiver or Fiber ONU is the property of Incubix Unified Solutions Pvt Ltd. Any physical damage or electrical damage or fire damage caused to it will be customers responsibility and equivalent value has to be borne by the customer.
  8. Wireless routers billed will remain customers property and need not be returned.
  9. Please visit www.incubix.in or contact us for updated tariffs.
  10. Minimum lock-in period of 3 months.