Terms & Conditions

  1. By using our internet service, you expressly acknowledge and agree to these WiFi Terms and Conditions, which may be subject to any change at the sole and absolute discretion of Incubix & Ecolink Internet. By using our internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data including demographic and locational data, forms of personal information acting as identifiers like financial information, social and personal information, private information like passwords to social networking sites, email accounts and banking websites, historical data from the devices, and the introduction or viruses and other programs that can corrupt or damage your computer. Accordingly, you agree that the owner and/or provider of this network is NOT liable in any way for any interception or transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided (‘Service’). Use of the wireless network is subject to the general restrictions outlined below. Examples of Illegal Uses The following are representative examples only and do not comprise a comprehensive or exhaustive list of illegal uses: Spamming and invasion of privacy - Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another's privacy. Intellectual property right violations - Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party. Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate/circumvent security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity. The transfer of technology, software, or other materials in violation of applicable export control laws and regulations. Using the Service in violation of applicable law and regulation, including, but not limited to, advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services. Uttering threats; Distribution of pornographic materials to minors; and child pornography. Examples of Unacceptable Uses The following are representative examples only and do not comprise a comprehensive or exhaustive list of unacceptable uses: High bandwidth operations, such as large file transfers and media sharing with peer-to-peer programs (i.e. torrents) Obscene or indecent speech or materials Defamatory or abusive language Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message. Facilitating a violation of these Wifi Terms and Conditions Hacking Distribution of internet viruses, trojan horses, or other destructive activitie Distributing information regarding the creation of and sending internet viruses, worms, trojan horses, pinging, flooding, mail-bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the node or any connected network, system, service, or equipment. Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate these Wifi Terms and Conditions, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software. The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale. Seeking information on passwords or data belonging to another user.Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others. Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others. Intercepting or examining the content of messages, files or communications in transit on a data network. Other Terms Under no circumstances will Incubix & Ecolink Internet, their suppliers or licensors, or their respective officers, directors, employees, agents, and affiliates be liable for consequential, indirect, special, punitive or incidental damages, whether foreseeable or unforeseeable, based on claims of the guest or its appointees (including, but not limited to, unauthorized access, damage, or theft of your system or data, claims for loss of goodwill, claims for loss of data, use of or reliance on the service, stoppage of other work or impairment of other assets, or damage caused to equipment or programs from any virus or other harmful application), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort or otherwise. You agree to indemnify and hold harmless the Incubix & Ecolink Internet and its suppliers, licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable attorney's fees) arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the Service, any violation of any third party's rights or an violation of law or regulation, or any breach of this agreement. You agree that service provider can use the information provided by you for promotional SMS’s and advertisement over internet.
  2. REFUND POLICY - Security deposit and any other forms of refunds are processed within 7 days from the request date and on submission of our equipment if any, subject to Lock-in period clearance, equipment condition on submission and any outstanding dues.
  3. FREE INSTALLATION - Free Installation is provided with a lock-in subscription period of 3 months subject to location feasibility and under sole decision of Incubix.
  4. FREE TO USE ROUTER - Router/Fiber ONU remains the property of Incubix and will be taken back on termination of the connection any damage to the equipment excluding technician defect should be exclusive responsibility of the customer and equivalent charges to be borne by customer on such incident.